Privacy Policy

Introduction and Effective Date

This Privacy Policy explains how ReefSpins collects, stores, uses, and shares information about users who access or register with our online casino platform. This policy is effective as of 1 January 2026 and applies to all visitors and registered account holders. By using ReefSpins, you acknowledge that you have read and understood how your personal information is handled.

Information We Collect

ReefSpins collects information you provide directly, such as your name, date of birth, email address, residential address, phone number, and payment details when you create an account or make a deposit. We also collect information automatically, including device identifiers, IP addresses, browser type, and gameplay activity. Identity verification documents may be requested to comply with responsible gambling and account security obligations.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to remember your preferences, keep you logged in, and understand how you interact with our games and pages. Analytics tools help us measure traffic patterns, identify popular features, and improve site performance. You can adjust your browser settings to limit or block cookies, though this may affect certain site functionality.

How We Use Your Data

We use collected data to operate your account, process deposits and withdrawals, verify your identity and age, and provide customer support. Data also helps us personalize promotional offers, monitor for fraudulent or suspicious activity, and meet regulatory and record-keeping requirements. Aggregated and anonymized data may be used for internal reporting and product development.

Sharing with Third Parties

ReefSpins shares data with trusted third-party service providers, including payment processors, identity verification services, cloud hosting providers, and analytics partners, solely to support platform operations. These providers are contractually bound to handle your data securely and only for the purposes specified. We may also disclose information where required by law enforcement or regulatory authorities.

Data Storage and Security

Your personal and account data is stored on secure servers with encryption and access controls designed to prevent unauthorized access, alteration, or loss. ReefSpins retains data for as long as necessary to fulfill legal, accounting, and operational requirements. Despite our safeguards, no system is completely immune to risk, and we encourage users to protect their own login credentials.

International Data Transfers

As some of our service providers operate outside Australia, your data may be transferred to and processed in other countries. We take reasonable steps to ensure that any overseas recipients apply data protection standards comparable to those observed by ReefSpins. Where applicable, we align our practices with recognized international frameworks, including principles similar to those found in the GDPR.

Your Rights and Choices

You have the right to request access to the personal data ReefSpins holds about you, request corrections to inaccurate information, or request deletion of your account data, subject to legal retention obligations. You may also opt out of marketing communications at any time through your account settings or by contacting support. Requests are typically processed within a reasonable timeframe after identity verification.

Children's Privacy

ReefSpins does not knowingly collect information from individuals under the age of 18. Accounts found to belong to underage users will be closed, and associated funds handled in accordance with our terms and applicable regulations. Age verification checks may be conducted at any stage of account use.

Updates to This Policy and Contact

This Privacy Policy may be updated periodically to reflect changes in our practices, technology, or legal obligations, with the latest revision dated 1 January 2026. Continued use of ReefSpins after changes take effect constitutes acceptance of the updated policy. For questions about this policy or to exercise your data rights, you may contact our support team through the channels listed on our website.